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The original item was published from 4/13/2020 4:48:00 PM to 4/24/2020 2:28:07 PM.

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Posted on: March 3, 2020

[ARCHIVED] ATTENTION: Workers affected by COVID-19

COVID-19 Arkansas Department of Workforce West Memphis

The Arkansas Department of Commerce has been directed to expedite unemployment benefits to assist Arkansans whose employment status may be impacted by the COVID-19 outbreak. The department will waive the one-week waiting period and the 30-day work search requirement and will now offer unemployment insurance to filled online or by phone at 870-400-2269.

Individuals seeking to file unemployment insurance claims should only use ADWS secured websites accessible through 

Visit: to complete your application.

DWS Hours of Operation:
Monday - Friday: 6:00AM - 6:00PM
Saturday: 6:00AM - 6:00PM
Sunday: 6:00AM - 6:00PM

UPDATE: 4/13/20

Pandemic Unemployment Assistance Information Signup


The Arkansas Division of Workforce Services is currently in the process of building a new system to accept Pandemic Unemployment Assistance applications. To receive information from the State on the status of the Pandemic Unemployment Assistance program, click here to sign up for notifications

What is Pandemic Unemployment Assistance? This new program stems from the CARES Act and provides unemployment payments to individuals who are not able to work due to COVID-19, who are not traditionally eligible for unemployment insurance. Examples of individuals who would now qualify for unemployment benefits include self-employed individuals, gig-economy workers and independent contractors.

Arkansas Division of Workforce Services Press Release over status of Federal Legislation pertaining to Unemployment Benefits

State of Arkansas Pandemic Unemployment Assistance Information Signup

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