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Posted on: March 17, 2020

Need help catching up on your utility bill?

Need help with your Utility Bill West Memphis LIHEAP

Updated July 29, 2020

Our number one priority remains to protect our customers and employees while continuing to provide electric, water and sewer services to the community. 


Rent Assistance Now Available!!

The Crowley’s Ridge Development Council, Inc. - CRDC is pleased to announce that they been awarded funding through the Emergency Food and Shelter Program from The United Way of the MidSouth to assist households in Crittenden County with rental and utility assistance needs. All programs are first-come, first-served, so individuals will need to apply quickly if they are facing a need. 


For more information contact the Crittenden County office at either ‪(870) 400-4023‬ or ‪(870) 253-3050‬.


The CRDC is now taking applications for Utility Assistance through the Low-Income Home Energy Assistance Program (LIHEAP) that provides eligible households with help in paying utility bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high energy burden.
Eligibility is based on annualized income and the number of members in the household. The Summer program will assist with regular electric bills or shut off notices. All payments are made directly to the vendor.
Special provisions are made for those households whose utility cost is included in their rent and those living in subsidized housing.

Summer LIHEAP Offers Regular And Crisis Assistance Toward Electric Bill. LIHEAP CARES Will Offer Additional Crisis Assistance Toward Electric Or Heating Bills. Air Conditioner Assistance Is Also Available.**

Utility Assistance Application:
https://crdcnea.org/…/AEO_9495_Revised_for_CARES_FINAL_Fill…

For more information contact our Local LIHEAP Assistance Office in West Memphis at (870) 400-4023 or (870) 253-3050 or visit:
https://crdcnea.org/servi…/human-services/utility-assistance


We offer several payment options: By Mail, After hours drop off (604 East Cooper, West Memphis) and Online Bill Pay: https://billpay.citywm.com/billpay.php

𝙉𝙤𝙩𝙚: If your services are currently or get disconnected due to non-payment, do not use the online payment service. Please come to the office at 604 East Cooper, West Memphis, AR to provide payment.


Need help with your Utility Bill West Memphis LIHEAP


Financial Insecurity due to the Coronavirus (COVID-19)

The Low-Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying utility bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high energy burden.

Eligibility is based on annualized income and the number of members in the household. The Summer program will assist with regular electric bills or shut off notices.  All payments are made directly to the vendor.

Special provisions are made for those households whose utility cost is included in their rent and those living in subsidized housing



Contact Your Local LIHEAP Assistance Office or visit: 

https://crdcnea.org/services-programs/human-services/utility-assistance


Crittenden310 Mid-Continent Plaza Ste. 350West Memphis(870) 400-4023, (870) 253-3050


Some alternatives to consider:
• Pay your bill online at https://www.westmemphisar.gov/150/Utilities
• Pay your bill at our after-hours payment drop box at: 604 E. Cooper Ave., West Memphis
• Request/Start/Stop Services Link: http://www.westmemphisutilities.com/…/Start-and-Stop-Utilit…
• Call us at 870-735-3355 or contact us for other business needs visit: 
https://www.westmemphisar.gov/Directory.aspx?DID=29


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