Updated July 23, 2020
Our number one priority remains to protect our customers and employees while continuing to provide electric, water and sewer services to the community.
The CRDC is now taking applications for Utility Assistance through the Low-Income Home Energy Assistance Program (LIHEAP) that provides eligible households with help in paying utility bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high energy burden.
Eligibility is based on annualized income and the number of members in the household. The Summer program will assist with regular electric bills or shut off notices. All payments are made directly to the vendor.
Special provisions are made for those households whose utility cost is included in their rent and those living in subsidized housing.
Summer LIHEAP Offers Regular And Crisis Assistance Toward Electric Bill. LIHEAP CARES Will Offer Additional Crisis Assistance Toward Electric Or Heating Bills. Air Conditioner Assistance Is Also Available.**
Utility Assistance Application:
https://crdcnea.org/…/AEO_9495_Revised_for_CARES_FINAL_Fill…
For more information contact our Local LIHEAP Assistance Office in West Memphis at (870) 400-4023 or (870) 253-3050 or visit:
https://crdcnea.org/servi…/human-services/utility-assistance
We offer several payment options: By Mail, After hours drop off (604 East Cooper, West Memphis) and Online Bill Pay: https://billpay.citywm.com/billpay.php
𝙉𝙤𝙩𝙚: If your services are currently or get disconnected due to non-payment, do not use the online payment service. Please come to the office at 604 East Cooper, West Memphis, AR to provide payment.
Financial Insecurity due to the Coronavirus (COVID-19)
The Low-Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying utility bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high energy burden.
Eligibility is based on annualized income and the number of members in the household. The Summer program will assist with regular electric bills or shut off notices. All payments are made directly to the vendor.
Special provisions are made for those households whose utility cost is included in their rent and those living in subsidized housing
Contact Your Local LIHEAP Assistance Office or visit:
Some alternatives to consider:
• Pay your bill online at https://www.westmemphisar.gov/150/Utilities
• Pay your bill at our after-hours payment drop box at: 604 E. Cooper Ave., West Memphis
• Request/Start/Stop Services Link: http://www.westmemphisutilities.com/…/Start-and-Stop-Utilit…
• Call us at 870-735-3355 or contact us for other business needs visit: https://www.westmemphisar.gov/Directory.aspx?DID=29